Head of Technical Enablement

Location: Poland
Expected allocation time: 80% office/Poland, 20% travel in Europe and North America

We are looking for a Head of Technical Enablement, who will be an expert on technical aspects of the DataWalk system and will ensure that DataWalk/partner System Engineers are provided with the training, tools, and support to ensure their success. This is an excellent career development move for an individual contributor to join a high tech company with a fast moving environment and excellent development prospects. As a Head of Technical Enablement you will likely have the opportunity to build and lead a team in the future.

Responsibilities:

Evaluate current training, tools, materials, and processes available to System Engineers (DataWalk and partners) and Customer Super Users, and develop a plan to address key areas for improvement
Supervise/drive development of appropriate technical training content. Create content as appropriate.
Create, deliver and evaluate a comprehensive set of practical exercises for appropriately utilizing system capabilities
Supervise and/or develop technical certification exams
Test all key technical/administrative procedures and identify/drive improvements
Review and approve all technical documentation and technical training content;
Define and drive adoption of an effective solution design framework for Enterprise-level implementations
Create and/or drive required technical content to support sales efforts by DataWalk and our partners, including technical reports, deployment guides, best practices, reference architectures, sizing guides, etc.;

Requirements:

Five years of experience in pre-sales and/or post-sales System Engineering for Enterprise software;
Highly technical, with advanced knowledge of database technology.
Fluent English and Polish;
Excellent communication skills - can create and deliver impactful presentations/materials to simplify complex technology;
Motivated self-starter able to work with limited direction;
In addition to above requirements, the following are desired:
- Ability to write scripts (e.g. Python);
- Experience with data analytics, link analysis, and/or machine learning
- Experience building and leading a team
- Software development experience
- College degree in Computer Science, Engineering, or IT

We offer:

Growth opportunities in a passionate team of professionals;
Challenging and inspiring environment;
Industry leading benefits packages;
Independent work environment where you will plan and manage your own schedule.

If you are interested, please send your CV or Linkedin Profile to: [email protected]

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